Privacy Policy

When using our Service, you may be prompted to provide us with personal information used to contact or identify you. TrialKey collects the following information:

• Usage Data
• Name
• Email address
• Company name (optional)
• License key and activation data

Usage Data includes the following:

• Internet Protocol (IP) address of computers accessing the site
• Web page requests
• Referring web pages
• Browser used to access site
• Time and date of access

TrialKey collects and receives information from you in the following ways:

• When you fill out a registration or contact form.
• When you purchase or activate a software license.
• When you download or use any TrialKey product or component.
• Automatically through cookies and similar tracking technologies when you visit our website.

Your information will be stored for as long as necessary to provide you with our services. Information may be retained for longer periods for reporting or record-keeping in accordance with applicable laws. Information that does not identify you personally may be stored indefinitely.

TrialKey may use your information for the following purposes:

• Providing and maintaining our Service, as well as monitoring its usage.
• Processing software license purchases, activations, and renewals.
• Sending transactional emails such as license keys, receipts, and support responses.
• Improving our products, services, and website based on usage trends.
• Contacting you about security updates, new product releases, or service changes.
• Marketing and promotional communications (you may opt out at any time).
• Complying with legal obligations.

TrialKey will share your information, when applicable, in the following situations:

• With your consent. TrialKey will share your information for any purpose with your explicit consent.
• Service providers. We may share your information with trusted third-party vendors who assist in operating our website, processing payments, or delivering services on our behalf.
• Legal requirements. We may disclose your information to comply with applicable laws, regulations, or valid legal processes.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

TrialKey does not sell your personal information to third parties.

Any third party we share your information with must disclose the purpose for which they intend to use your information and must retain it only for the duration necessary. Third-party service providers must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared with third parties for reasons including:

• Payment processing (e.g., Stripe) for license purchases.
• Analytics tools to track and analyse website traffic.
• Email delivery services for transactional and marketing communications.

Cookies are small text files placed on your computer by websites you visit. TrialKey uses cookies to help users navigate efficiently and to perform certain functions.

• Strictly necessary cookies. These allow core website functionality such as session management. The website cannot be used properly without these cookies.
• Analytics cookies. These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference cookies. These remember your settings and preferences to provide a more personalised experience.

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

The security of your information is important to us. TrialKey utilises a range of security measures to prevent the misuse, loss, or unauthorised alteration of your data, including:

• Encryption of data in transit using TLS/HTTPS.
• Hardware-bound license key validation to prevent unauthorised use.
• Access controls and authentication on all internal systems.
• Regular security assessments and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that we correct any inaccurate or incomplete information.
• Deletion. Request that we delete your personal information, subject to certain legal obligations.
• Opt-out. Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Data portability. Request a machine-readable copy of your personal data where technically feasible.

To exercise any of these rights, please contact us at support@trialkey.ca.

Our Service is not directed to individuals under the age of 13. TrialKey does not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@trialkey.ca and we will take steps to remove that information.

TrialKey reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our Service after any changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: TrialKey
• Website: trialkey.ca
• Email: support@trialkey.ca
• Contact Form: trialkey.ca/contact